Fibertech Incorporation (“Fibertech”/us/we) makes the website, www.fibertech.ca (the “Site”), available to you as a resource for purchasing endoscopes and related medical devices products and services. If you are a healthcare practitioner or anyone else interested in Endoscope or related medical device products and services, you can use the Website to locate, purchase and obtain information on endoscopes and related medical device products and services.
Information Gathering and Usage:“Personal Information” is information about an identifiable individual, such as a person’s name, age and gender. We collect Personal Information and Non-Personal Information in order to manage your business account and provide the Services to you. We collect this information in the following ways:
Information you provide to us: You provide Personal Information to us when you contact us requesting information, order product, request a repair or to provide feedback on the Site. We will ask you for information like your name, company address, and email address, some of which constitutes Personal Information.
How we Use the Information We Collect: Generally. We collect and use Personal Information for the main purpose of providing the Site. More specifically, we use your information for identification and authentication purposes and to address issues like malicious use of the Site. We may also use information received through the Site to manage your account and to advise you about current and future services unless you notify us that you do not wish to receive this information. We may also use your information to provide requested services and to discuss issues relating to your accounts via email or phone.
Third Party Sites & Links. The Site may include links to third party websites (such as the OEMs). We have no control over third party websites and the provision of links in no way constitutes an endorsement, authorization or representation of our connection to that third party. If you access third party sites using the links on the Site, you should read the privacy policies of those sites and be aware that they may follow different rules regarding the use or disclosure of your Personal Information.
Data Security: We work hard to ensure that your information is kept secure. These security practices include ensuring that only Fibertech employees, contractors and agents (who carry out services for us) have physical access to the computers that store your data. Data is maintained on password protected computers or through online password protected files. We store our data on password protected PCs or in online password protected files, which means that such information may be available to foreign authorities under a lawful order or other local law requirement, irrespective of the safeguards we have put in place for the protection of your personal information.
Access and Accuracy: You have the right to access the Personal Information we hold about you in order to verify the accuracy of that information. You can access a copy of the information we hold about you by contacting us. If you make a written request to us to provide details of what Personal Information we hold about you, we will provide you with a copy or access to the Personal Information we hold. We will endeavor to deal with all such requests in a timely manner.
Retention: We will keep your Personal Information for as long as it remains necessary for the operation of the Site or as required by law, which may extend beyond the termination of our relationship with you. In general, once you inform us that you no longer wish to use the Site, we will delete your records from our systems as soon as we can.
Last Updated July 2014